BookMandi.com Help

We are here to create your online shopping experience as simple as possible. Following help topics are available:

• General Questions
• Payment Methods
• Shipping
• Book Condition
• Request A Book

General Questions

Q. What is BookMandi.com? What does this name means?
A. BookMandi.com is a 24 hours, 7 days online book store for old books sale. 'Mandi' is a location where things are bought in dirt cheat and in quantity. We have also priced our books to be at very cheap prices ranging at a discount of 30% to 90%.

Q. How do I buy books?
A. To buy books, just add the request books into the shopping cart. When you have done adding all the books, click on your shopping cart icon on the top right corner of the page and proceed with 'checkout'.

Q. How safe is my personal information I give on your site?
A. BookMandi.com needs personal information for shipping confirmation and transection details. BookMandi.com will neve ever lease, rent or sell information to any third party. Be rest assured.

Payments Methods

Q. What are the available payment methods?
A. Bookmandi.com has following payments methods for you.

• Credit Card Payment
• Online Bank Transfer
• Payment by Check/Draft
• Payment on Delivery (C.O.D)
• Payment by Paypal.

Shipping Related Questions

Q. How will I receive my order?
A. After the payment realization, we pack your books in a safe package with extreme care and ship it through courier to the address submitted by you at the time of checkout.

Q. What is shipping address?
A. Shipping address is the address where we ship to books.

Q. What is shipping time?
A. Shipping time is the time taken to ship the books.

Q. Are there any shipping charges.
Shipping is free of cost except for the C.O.D. orders.

Q. What is a C.O.D. order?
A. C.O.D. stands for "Cash/Cheque On Delivery". In this your make the payment when the books are delivered at your shipping address. Please note that all C.O.D. orders are verified by phone before shipping.

Q. Do you also deliver outsite India?
A. Yes. But for orders for delivery outside India is taken only on the email. Please email sales _at_ bookmandi.com

Q. When will my book reach me?
A. Order is shipped on the same day or the next day of the payment realization. It may take 1 to 3 days for the order to reach you depending on your location.

Book Condition

Q. How do I know the condition of the book?
A. To help you in finding out the condition of the book we attach a 'book condition meter' as show below:

• [new] Shows that book is brand new.
• [New Like] Shows that book is used but looks completely new.
• [Old, But in Good COndition] Book is old but all content is clear and complete.
• [Quite Old] Book is quite old, expect some pages torn here and there, but complete.
• [Not In Good Condition] - Some pages or content may be missing. We hardly sell any such books.

Q. Do you guarantee the condition of the books?
A. Yes. Every book is in the state mentioned on the page. If book is found in worse state then you can return the book any time.

Q. Do you guarantee the originality of the books?
No. books are sold from thrid party through bookmandi.com so we guarantee the condition, price and shipping but not the originality of the book. What does that mean? That means that we are old book merchant and in the old condition we cannot figure out whether the book is original or reprint.

Request A Book

Q. Can I request an old or new book which I didn't find online?
A. Yes. We will try to find the book within next two days. Whether we find the book or not, we will reply you telling the status.

Q. when can I expect a reply for the request.
A. We reply within 48 working hours to every request of book.

If you have a question, which is not answered here please contact us at following address:

Phone: 020-30911349
Email: support _at_ bookmandi.com Please replace '_at_' with '@' before mailing.